Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We are in direct with the manufacturer and provide robot vacuum cleaner directly from the factory.
Yes, all robot vacuum cleaner products are tested by our QC department before shipping.
You should better treat your robot vacuum cleaner product well, it can last for 3–4 years.
The vacuum comes with a one year limited warranty. Customers have access to a 2 year warranty with registration of the product.
Please feel free to contact us and we will provide you with a discount.
We provide a variety of robot vacuum cleaner products in different functions and prices. You can check our website to see more.
If you need to swap an item
Returns and Exchanges
The product package includes 1 x Robot Vacuum Cleaner, 1 x Charging Base, 1 x Filter (Replacement), 1 x User Manual, 1 x Cleaning Brush, 1 x Remote Control, 1 x Filter Tank
We are an online store and only operate online.
Once an order has been shipped, the tracking number will be sent to you via email.
Yes, we can ship to most countries. Please note that there are restrictions on some products including batteries, liquids, or pressurized containers. Please check our Shipping Policy page for more details.
Shipping time varies by country and the shipping method you choose. It takes approximately 10–15 days to ship to most countries.
The shipping fee is calculated automatically based on your shipping address and weight of your order.
Yes you can. You will see the option after you have filled up your shipping details.